FREQUENTLY ASKED QUESTIONS
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Clients are invoiced monthly through a secure payment system. Payment is required upfront to begin services.
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NO REFUNDS POLICY
No refunds will be issued under any circumstances.
All payments are final upon processing. This policy applies immediately and without exception, regardless of deliverables provided or work commenced.
Given the specialized nature of our research, customization, and digital deliverables, all sales are final.
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Yes. You may cancel your subscription with written notice at least 5 days before your next billing date.
Once canceled, access to deliverables, proposal templates, Monday.com boards, and services will end.
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Opportunities will be delivered directly to your Contract Tracker Board based on your selected NAICS Code(s). You will receive *up to 4 opportunities per month depending on availability.
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Additional services can be purchased at A La Carte pricing or by upgrading your subscription.
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Yes. Proposal support for opportunities you discover independently will count as one of your 4 proposals for the cycle once we provide breakdown and management assistance.
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Access to your Monday.com project tracking board will end upon cancellation. You will have the option to export your data before your subscription ends for a feed of $349
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Yes, you may pause your subscription for a maximum of 60 days. Written requests must be submitted via email to support@sheenapreneur.com.